Shipping & Returns Policies
Thank you for visiting and shopping at MASHGallery.com. Following are the terms and conditions that constitute our Shipping and Return Policy.
Shipping Policy:
1. We offer worldwide shipping for our artwork, providing access to collectors around the globe.
2. Shipping costs will be calculated based on the size, weight, and destination of the artwork. Please contact the gallery for more details.
3. We strive to process and ship orders within 1-3 weeks, excluding weekends and holidays.
4. All artwork will be professionally packaged to ensure its safe transport and delivery.
5. Once the artwork is shipped, we will provide you with a tracking number so you can monitor the progress of your shipment.
If there is a significant delay in shipment of your order, we will contact you via email or telephone.
Return Policy: Sorry, we do not accept returns.
Our standard shipping minimizes damage risks, but Artwork Insurance adds extra protection, especially for valuable pieces.
Please note that this policy does not include a return option. If you have any concerns about the artwork or its condition, please contact us before making a purchase. We encourage you to thoroughly review the artwork’s details and images to ensure it meets your expectations. Our goal is to provide you with a seamless and positive experience when purchasing artwork from our gallery.
If packaging arrives visibly damaged, document it with photos and contact us promptly within the first 24 hours.
If you have any questions or concerns regarding your order, please do not hesitate to contact us at info@mashgallery.com